2. About SugarCRM

SugarCRM is the world's leading provider of commercial open source Customer Relationship Management (CRM) software for companies of all sizes. SugarCRM develops solutions by actively engaging the CRM community, consisting of users, customers, developers and experts, and incorporates their needs, opinions and experiences into the solution. SugarCRM's Sugar Suite easily adapts to any business environment by offering a more flexible, cost-effective alternative to proprietary applications. The Sugar Suite's open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships.